Understand a charge from Novo42

If you've seen an unexpected charge on your bank statement beginning with NOVO42, enter the descriptor below to find out exactly what was purchased, who the supplier is, and what terms apply.

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Need help understanding a charge from Novo42?

Enter the descriptor from your bank statement to find out which service was purchased, who the original provider is, and what terms apply.

Transactions will appear as NOVO42*{ProductorServiceName}

We couldn't find that descriptor

was not found in our records. If you believe this is a Novo42 transaction, our team will investigate.

Raising a query directly with Novo42 is the fastest way to resolve a dispute. Our team typically responds within one business day — significantly faster than a bank chargeback, which can take weeks and may affect your account standing.

Query this transaction
Transaction result

We found a match for your transaction

Below is a summary of the information linked to your transaction descriptor. You can also open the full terms and visit the supplier website for more detail.

Descriptor
Original supplier
Visit supplier website
Who processed your payment
Novo42
View processing terms
Summary of the terms that apply
How this purchase works

Refunds

Cancellations

Delivery

Disputes

Don't recognise this transaction?

Raising a query directly with Novo42 is the fastest way to resolve a dispute — our team typically responds within one business day. This is significantly quicker than a bank chargeback, which can take weeks and may affect your account standing.

Query this transaction